Management
Your Most Important Customer
Many businesses serve multiple markets – you have many different kinds of customers. Some might be infrequent but large-ticket contracts, others might be weekly but low grossing sales relationships. But your most important customer is the one to whom you sell absolutely nothing.
Every day, your employees must “buy in” to your brand. Whether they’re answering [...]
Managing Cash Flow Part 1
Cash flow management is always important, but it is particularly critical when the economy tanks.
...read moreResponding to Change
How should a small business respond when faced with changes in its competitive environment?
...read morePreventing Financial Fraud
Small business owners can end up paying a high price for neglecting to pay attention to their company’s finances. Here a few ways to cut the risks of financial fraud and embezzlement in your company.
...read morePlanning for Success
Business plans are usually associated with start-up companies raising capital from investors and lenders, but they can also contribute significantly to the success of established businesses.
...read more
Getting a Handle on Your Time.
Time management. Is there such a thing? I mean can time be managed? Thousands would say it is so. But can we really handle time like a commodity? A hundred sixty eight hours in a week, and we think this is like money in the bank, each day issuing us 24 hours to manage, at [...]
...read moreCHANGE: Are you ready for it?
“Most people are willing to change, not because they see the light, but because they feel the heat.” —Unknown
It seems clear that change is accelerating. Before one thing clears, two others have arrived and you feel farther behind than ever. Our normal response to change is to continue to do what we have always done, or [...]
Four Steps To Success
Here are four steps to success as stated by Jeffrey Keller.
A successful corporate executive in New York was interviewed and asked to identify his professional strengths. He came up with the following list, and I think we can all be more effective in our sales efforts if we apply them as well:
1. Be consistent: This [...]
Overwhelmed? Why not?
The word “overwhelmed” and its sister, “underwhelmed” have always intrigued me. We know what both of these mean, but what does it mean to be “whelmed”? Looking at a dictionary doesn’t help. It is to be crushed or run over, both of which make me think of “overwhelmed. So, why bring this up?
The world has [...]
Make your life easier and better
Six Practices to make your life easier and better.
1. Relax each day, sometime during the day and do something totally unrelated to what you are working on, taking a walk, reading a book, doing Tai Chi, etc. On a larger s scale, take a short vacation, a free weekend, a trip, a cruise, a whatever. Just [...]
